Basic computer specifications for Canvas

This is a list of basic computer system requirements to use Canvas. It is always recommended to use the most up-to-date versions and better connections. Canvas will still run with the minimum specifications, but you may experience slower loading times. Learn more about browser requirements.

Canvas and its hosting infrastructure are designed for maximum compatibility and minimal requirements.

 

Screen Size

Canvas is best viewed at a minimum of 800×600, which is the average size of a notebook computer. If you want to view Canvas on a device with a smaller screen, we recommend using the Canvas mobile app.

 

 Operating Systems

  • Windows 7 and newer (users on Windows 10 need to download the Windows 10 Anniversary Updateto submit Canvas assignments)
  • Mac OSX 10.6 and newer
  • Linux – chromeOS

 

Mobile Operating System Native App Support

  • iOS 7 and newer (versions vary by device)
  • Android 4.2 and newer

 

Computer Speed and Processor

  • Use a computer 5 years old or newer when possible
  • 1GB of RAM
  • 2GHz processor

 

 Internet Speed

  • Along with compatibility and web standards, Canvas has been carefully crafted to accommodate low bandwidth environments.
  • Minimum of 512kbps

 

Screen Readers

  • Macintosh: VoiceOver(latest version for Safari)
  • PC: JAWS(latest version for Internet Explorer)
  • PC: NVDA(latest version for Firefox)
  • There is no screen reader support for Canvas in Chrome

 

Browsers supported by Canvas

Because it’s built using web standards, Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. Learn more about basic computer specifications.

 

Supported Browsers

Canvas supports the current and first previous major releases of the following browsers:

 

  • Internet Explorer 11 and Edge (Windows only—please make sure your operating system is also current as noted in the computer specificationslesson; you may need to download the Windows 10 Anniversary Update to submit Canvas assignments)
  • Safari 9 and 10 (Macintosh only)
  • Chrome53 and 54
  • Firefox49 and 50 (Extended Releases are not supported)
  • Flash22 and 23 (used for recording or viewing audio/video and uploading files)
  • Respondus Lockdown Browser(supporting the latest system requirements)

 

We highly recommend updating to the most current version of your preferred browser. Your browser will notify you if there is a new version available.

 

Some supported browsers may still produce a banner stating Your browser does not meet the minimum requirements for Canvas. If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies. Learn how to clear your cache on a Mac or a PC.

 

Browser Updates

If your browser does not update automatically, you can download your preferred browser in the browser’s download page:

 

Required Components

Flash is required for recording or viewing audio/videos well as uploading files to a course or an assignment. Other than these features, Flash is not required to use most areas of Canvas. Please note that some browsers may no longer support Flash.

The Java plug-in is required for screen sharing in Conferences. Please note that some browsers do not support Java. Otherwise, there are no other browser plug-ins used by Canvas.

 

JavaScript must be enabled to run Canvas.

 

Browser Privacy Settings

Some browsers may occasionally make modifications to privacy settings to protect users from possible unsecured content. Unsecured content is identified with the prefix http:// in the URL and can create mixed content in your Canvas Page. Secured content is identified with the https:// prefix in the URL. Please note that if you embed Canvas lessons inside your course, you can prevent browser issues with mixed content using secured Canvas Guides URLs

We recommend following any browser security policies established by your institution, especially if you are using Canvas on a computer provided by your institution. You may want to use Canvas in an alternative browser instead.

 

If you are using a browser that is affected, please be aware of possible restrictions. The following are known issues in specific browsers that may block or create mixed content within Canvas.

 

Chrome Security

chrome-security

 

Google Chrome verifies that the website content you view is transmitted securely. If you visit a page in your Canvas course that is linked to insecure content, Chrome will display a shield icon [1] in the browser address bar.

You can choose to override the security restriction and display the content anyway by clicking the shield icon and then clicking the Load unsafe script button [2].

 

Chrome Media Permissions

 

chrome-media-permissions

 

Chrome has its own media permission within the browser. To use your computer camera and microphone within any Canvas feature, you will have to approve two permissions:

  1. Allow access to Canvas via the Adobe Flash Player Settings [1]. This prompt appears in the center of the video and audio pop-up windows, or the center of the browser if you are accessing Conversations.
  2. Allow access to Canvas via Chrome’s media permission settings [2]. This prompt appears just below the address bar. Click the Allow 

 

 

Firefox Security

firefox-security

 

Firefox verifies that the website content you view is transmitted securely. If you visit a page in your Canvas course that is linked to insecure content, Firefox will display a lock with a warning icon in the browser address bar [1].

You can choose to override the security restriction and display the content anyway by clicking the lock with a warning icon, clicking the arrow to expand your options [2], and selecting the Disable protection for now button [3].

 

Canvas on Mobile Devices

The Canvas interface was optimized for desktop displays, so using small form factors such as phones may not be a pleasant experience in using Canvas. Canvas is not officially supported on mobile browsers. We recommend using Canvas mobile applications for an improved user experience. At this time, Canvas apps are only available in English.

Since Canvas uses small elements of Flash, not all Canvas features may be supported on mobile devices, especially on iOS.  

 

Mobile Browsers

Visit the Apple store or the Play store to download mobile browsers. The following major browsers are compatible with mobile devices but Canvas features may not be supported:

 

iOS

  • Safari (default browser that opens from Canvas)
  • Chrome
  • Photon Flash Player (supports Flash)

 

Android

  • Internet
  • Firefox
  • Chrome

Note: Android default browser varies per mobile device.